Privacy Policy

1. Introduction

Portal Investorio ("we", "us", "our") is committed to protecting the privacy of visitors to our website and users of our platform. This Policy describes the categories of information we collect, the purposes for which we use it, the parties with whom we may share it, and the choices available to you regarding our use of your information.

By accessing or using our website and services, you acknowledge that you have read and understood this Policy. If you do not agree with the terms described here, please do not use our services.

2. Information We Collect

We may collect the following categories of information in connection with your use of our services:

• Account information: name, email address, and credentials provided when you register an interest or create an account.
• Contact submissions: details you provide through contact forms, lead forms, or correspondence with our team.
• Usage data: information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Technical data: IP address, browser type, device identifiers, and operating system, typically collected automatically.
• Exchange connection metadata: non-custodial configuration details you provide when linking third-party exchange accounts, where applicable to the service described on this website.

3. How We Use Information

We use the information described above for purposes that may include:

• Operating, maintaining, and improving our website and services.
• Responding to inquiries, support requests, and lead submissions.
• Sending administrative or service-related communications.
• Monitoring usage patterns to understand and enhance user experience.
• Detecting, investigating, and preventing fraudulent or unauthorized activity.
• Complying with applicable legal and regulatory obligations.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations to which we are subject.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to recognize your browser, remember preferences, and collect usage analytics. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the website may not function properly without them.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers: with third-party vendors who perform functions on our behalf, such as hosting, analytics, and communication tools, under appropriate confidentiality obligations.
• Legal requirements: where disclosure is required to comply with a legal obligation, court order, or governmental request.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
• Protection of rights: to protect the rights, property, or safety of Portal Investorio, our users, or others.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of our ongoing relationship with you and any applicable legal obligations.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Information we collect may be stored and processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability and to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services, including exchange platforms. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised date, and continued use of our services after changes become effective constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details listed on our Contact page.

This document is a general template and does not constitute legal advice. Portal Investorio recommends obtaining independent legal review to ensure this Policy accurately reflects actual data processing activities and complies with applicable law in relevant jurisdictions.